INSTRUCTION

Description

WooCommerce Orders Tracking lets your customers view the live tracking info for all of their purchases. With the plugin, you keep your customers updated about their order tracking information via different channels; you can add, edit, import tracking numbers; export orders; provide your customers with tracking URLs that help them track their order directly; … All these functions help you save time, create a nicer experience for your clients, and reduce the workload.

WooCommerce Orders Tracking works with 90+ shipping companies and several payment gateways, but with PayPal, it’s possible to attach tracking info to customers’ transaction details in their PayPal accounts. Informing the tracking info changes by SMS is what makes our plugin different. Moreover, you can send emails/SMS in different languages if you’re using Polylang/WPML

With WooCommerce Order Tracking, you can: 

  • Manage tracking by order; order items; or both: Control the tracking number at the item level in each order. Add tracking on the order list page.
  • Select existing shipping carriers: WooCommerce Orders Tracking integrates with 92 shipping companies and includes all the popular carriers and many small regional shipping providers from different countries worldwide.

  • Create a custom shipping carrier: If you want to add more shipping carriers that have not been available on the shipping carrier list, you can create new ones.
  • Send WooCommerce orders tracking emails: When the tracking info changes, send emails to inform your customers. Work well with WooCommerce Email Template Customizer to create various order tracking email templates.

  • Include tracking info to WooCommerce email: Attach tracking info, select order status emails to attach, and manage the tracking content with necessary information.

  • Inform customers by SMS: When the tracking info changes, notify your customers by SMS. The plugin is currently integrated with 3 SMS providers: Twilio, Nexmo, and Plivo.

  • Add the tracking info into the customer’s order summary in their PayPal account: The PayPal option helps you to automatically add tracking numbers to PayPal transactions. Compatible with many core PayPal plugins in the market.

  • Webhook: Allows you to get notifications right after the tracking is updated and it triggers an update of one of your trigger settings.

  • Schedule to update the latest data for all tracking numbers: If you use a tracking service to track shipping information by API key, this function helps you update the latest data of the respective tracking service.

  • Add the tracking number manually: In the order details of each order, you can add the tracking number, bulk set the tracking number, and send email and SMS with the tracking URL generated,… manually.

  • Export orders/Import tracking numbers with CSV files: This function helps you save time to add tracking information in bulk.

  • Tracking service: Connect with 3rd tracking service to track shipping information via API: TrackingMore, EasyPost, Cainiao, Aftership, Tracktry and 17Track

Note: The tracking service is offered by a 3rd party, integrating in our plugin using API, and it may require a fee to use their services. Please visit the tracking service webpage to find out more information about their plans.

  • Create a WooCommerce Orders Tracking page after activating the plugin: The page is created right after the plugin is activated, but you can also select a page and make it the Order Tracking page.

  • Customize tracking page: Many options and features for you to design the tracking page as you desire.

  • Translate timeline on the tracking page: This allows you to use Google Cloud Translation API to translate the order tracking timeline on the Tracking page.

  • Default tracking information and tracking number: This feature reduces after-purchase support for new orders when the tracking number is not available but without any info.

  • Google Recaptcha: This setting helps you protect your website from spam and abuse.
  • Use shortcodes to display tracking forms: WooCommerce Orders Tracking provides shortcodes to display tracking forms

  • Use the plugin along with WPML, Polylang: You can send Email/SMS/attach tracking info to WooCommerce emails in the customer’s native language.

  • Rest API to get/set tracking for an order
  • Manage to allow which one can be able to change settings and use the plugin: Administrators or Shop managers.
  • Support developers