What is WooCommerce Abandoned Cart Recovery?
WooCommerce Abandoned Cart Recovery is a WooCommerce extension which helps you to recovery unfinished order in your store. When a customer adds a product to the cart but does not complete check out. After a scheduled time, the cart will be marked as “abandoned”. The plugin will start to send emails or facebook message to the customer, remind him/her to complete the order.
To use the Send Recovery Emails feature, you need to configure recovery email templates.
Go to Dashboard/ WC Abandoned Cart/ Email Templates and configure your email templates.
Then go to Dashboard/ WC Abandoned Cart/ Settings/ Email Pop-up to enable the request email pop-up.
And finally, go to the General tab to enable cart tracking and the send email address option.
With the cart tracking option is enabled in the previous step. You just need to enable the Send Facebook message option to send messages.
After fill in App ID and Secret, you will be able to edit the FB messages.
To send recovery SMS messages, you need to register for a Twilio App and a bit.ly access token. The detailed guide is attached in the plugin back-end.
In the General tab, you can configure the cart tracking option
In the Facebook message tab, you can set up the plugin to send recovery cart message to customers Facebook message.
Go to Email pop-up tab to configure the request email pop-up feature.
The request email pop-up will appear when a customer adds products to cart for the first time. The pop-up will requires an email to complete this action. The pop-up will appear one time only, after that customers can add to cart normally.
Back to the General tab, to set up emails which you will send to customers.
Go to WC Abandoned Cart/ Email Templates to edit your recovery email templates. You can Add New/ Edit/ Delete recovery email templates here.
Click on a template to edit it.
In WC Abandoned Cart/ Abandoned Table, you can check the list of abandoned carts.
The plugin provides 4 types of report for you to check the abandoned cart.
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