Manage Customer Reviews in Backend

EDIT REVIEWS

Go to Dashboard > Products > Reviews, hover over the review you want to edit, and click on the Edit button.

A window will be opened with options for editting a comment/review.

  1. Name: Edit the name of review author.
  2. Email: Edit the email of review author
  3. Review title: Edit the title of review.
  4. Review content: Edit or add the content of review.
  5. Rating: Select the rating as you want.
  6. Add image: add or remove review images.
  7. Update: Update all the changed fields.

 

 

FILTER REVIEWS ON REVIEW LIST

The plugin provides filters in the backend, which helps you save time when searching for reviews with mutual factors.

Step 1: Go to Dashboard > Comment

Step 2: Select the filter. See the specific explanation below.

Step 3: Click “Filter” button

 

 

  1. Filter with rating: This filter helps you search for all reviews with a specific rating. Select a rating you need and click the “Filter” button
  2. Filter with image: This filter helps you find reviews with or without the image(s) attached. Select the option you need > Click “Filter”
  3. Filter with product title: Add the product title > Click “Filter”. This helps you find reviews of a particular product

 

DOWNLOAD REVIEW IMAGES

If you want to download the images of imported reviews from AliExpress to your server, go to Dashboard > Products > Reviews and check on all the comments you want to download review images then choose Bulk actions/ Download reviews images/ Apply.

 

 

SET VERIFIED REVIEWS

If you want to set many reviews as verified owner, go to Dashboard > Products > Reviews and check on all the comments you want to set as verified then choose Buck actions/Set review verified/Apply.