The Add New Knowledge Base page allows you to create and publish new articles to expand your Knowledge Base.
- Title: Enter a descriptive title for the new article.
- Content: Write the detailed content of the article, including instructions, solutions, or explanations.
- Category: Assign a category to the article to organize it by topic. Categories are created in KB Categories page or can be created write here using the Add New Category button.
- Save and Publish: Save your article as a draft or publish it directly to make it available to users.
This page is where you can add new resources to your Knowledge Base, helping to keep your support documentation current and useful.