Knowledge Base articles are displayed on front end by the shortcode [happy_list_kb]
Place the shortcode to a page >> All published KB articles will be displayed there. Then use the option under Page Setting to assign the page.
The Knowledge Base is a helpful resource where users can find solution to common problems and issues. It provides articles, guides, and tutorials to assist users without needing to contact support.
While FAQs address common questions that users frequently ask. It’s designed to quickly provide answers to the most common queries. They typically includes brief, straightforward answers to common questions. FAQs are usually concise and focus on the most frequent issues or concerns.
Knowledge Base provides a comprehensive collection of articles, guides, and tutorials on various topics. It’s a broad resource designed to address a wide range of issues and questions. A KB post can include detailed information, step-by-step troubleshooting guide, how-to articles, and in-depth explanations. It may cover complex topics and offer solutions to a variety of problems.
Moreover, KB posts can be categorized into different sections or topics, making it easier to navigate and find specific information.