Monitor and Manage Pre-Orders

Once you have set up products as pre-order items, here’s what happens next:

Products in Backend

  • All pre-order products will appear in your WooCommerce → Products list, just like regular products.
  • They are clearly marked so you can easily identify which items are available for pre-order.

 

Customer Experience

  • On the frontend, customers will see the pre-order button, notices, and badges (depending on your design settings).
  • Whether a customer can place a pre-order depends on the rules you configured:
  • If “Disable Buy Product” is enabled, they can view the product but cannot complete checkout.
  • If purchase is allowed, they can place a pre-order using the payment type and pricing you defined (full payment, deposit, adjusted price, etc.).

 

Order Status

  • When a customer places a pre-order, the order is assigned a Pre-Order status in WooCommerce.
  • Customers can track these orders under their My Account → Orders page, where the pre-order label will be visible.

 

Admin Order Management

As the store admin, you can view all pre-order orders in WooCommerce → Orders.

Each order will display its pre-order status, making it easy to filter or identify.

 

You can also manually update the pre-order payment status (for example, when a deposit is paid later or the final balance is collected).

Refer to the Pre-Order Status explanation guide for details on each order status and how it affects payment and fulfillment.