The SMS function allows you to inform your customers by SMS when the orders tracking information changes.
This function works with 3 providers: Twilio, Nexmo, and Plivo.
- Message text when new tracking is added: Manage the content of the message when the tracking number is added to the order.
- Message text when tracking changes: Message content when the tracking number of the order is changed.
- SMS provider: Choose an SMS provider.
With each provider, configure its required sections with corresponding information.
* SMS Provider: There are 3 SMS Provider options for you to choose including Twilio, Nexmo, and Plivo. Here are the guidelines:
- Guide to set SMS with Twilio SMS Provider:
- Please check your regional permission to send SMS for Twillo in your Twillo Settings
- Guide to set SMS with Nexmo SMS Provider:
- Guide to set SMS with Plivo SMS Provider:
4. Send test SMS
After configuring a SMS provider, you can send SMS test to check the connection.
5. Send SMS when syncing Aliexpress orders: This option will appear only when you activate the ALD – Aliexpress Dropshipping and Fulfillment for WooCommerce plugin. SMS will be sent to the customers once their Aliexpress orders are updated tracking number when this option is enabled.
* To send SMS, go to WooCommerce/Orders/ edit order/ edit tracking order, change the tracking information, enable the send SMS to customer if tracking info changes option.
