Manage how order information from WooCommerce is prepared and matched for successful order placement on Temu during the fulfillment process.
Note:
- The country or region selected on Temu must exactly match the shipping address used during fulfillment. Mismatched countries can cause checkout failures
- The language on the Temu website must be set to English before beginning the fulfillment process.
- If an order includes products from multiple regions, Temu may not allow all products to be purchased in a single transaction. You will need to create separate orders and fulfill products from each region individually.
- Show action: This setting controls when the fulfillment action buttons are displayed, for which orders. You can specify one or more order statuses (e.g., “Processing”, “On hold”) to limit when these buttons appear. And leave this field empty to display fulfillment actions for all order statuses.
- Match the address fields: Available when Warehouse Address is “If the order’s shipping country is not within the regions supported by Temu” or “None”. This setting ensures the customer’s WooCommerce shipping address is correctly mapped to Temu’s checkout form, which can differ by country.
- Choose one or more countries from the dropdown list. For each selected country, an accordion section will appear.
- Inside each section, you can map specific fields from WooCommerce to Temu’s checkout fields (e.g., Name, Phone, Street, Region, Postal Code).
This is necessary because Temu’s checkout fields change depending on the country. Some fields in Temu require selecting from predefined dropdown options (such as states or provinces). In those cases, the matching WooCommerce field should contain values that correspond exactly to Temu’s expected options.
- You can use FEWC to add or customize WooCommerce checkout fields if the default fields do not meet your mapping needs.
- For advanced customization, developers can use the following filter: villatheme_tmds_get_fulfillment_customer_info