FAQs

The shortcode to display list of published FAQ posts on front end is: [happy_list_faq]

The FAQs feature allows you to create and manage a comprehensive list of frequently asked questions to help users quickly find answers to common queries. This self-service resource can reduce the volume of support tickets and provide immediate assistance to your customers.

Creating and Managing FAQs

  • Add New FAQ: Easily add new questions and answers to your FAQ section.
    • Title: You should enter the question that users frequently ask.
    • Answer: Provide a detailed response to the question in the input field below the FAQ title.
  • Edit FAQ: Modify existing FAQs to update information or improve clarity.
  • Delete FAQ: Remove outdated or irrelevant FAQs from the list.
  • Search and Filter: Use the search and filter options to quickly find specific FAQs or organize them by category.

By utilizing the FAQ feature, you can improve user experience by providing clear and accessible information, reducing the need for direct support and enhancing overall efficiency.