Base on the information above, you can
Creating a Ticket Form
- Add New Form: Under All Ticket Forms page, click the “Add new Ticket Form” button to create a new ticket form.
- Form Title: Enter a title for the form that describes its purpose.
- Add Fields: In Workspace, use the plus
button to add field to the template - Field Configuration: Customize each field’s label, description, placeholder, set up conditional rules to show/hide fields based on user input, etc. Refer to this documentation for details in each field.
- Drag and Drop: Easily arrange the order of fields using the drag-and-drop interface, you can do that either in Workspace or Template Tree
- Save and Publish: Save your changes and publish the form to make it available for users to fill out.
Managing Ticket Forms
- Edit Form: Under All Ticket Forms page, click any form to go to the form template editor.
- Delete Form: Remove forms that are no longer needed.
Using Ticket Forms
- Show Form to: Set up who can see the form – logged-in users, non-logged-in users, or both
- All forms that a user can see are visible under Create Ticket Page assigned under Page Settings.
- Add the ticket form ID to the form shortcode
[happy_forms ids='']to display any form wherever you want. - To display multiple forms, add the form IDs, separated by commas. E.g.
[happy_forms ids='1,2'] - To display all forms, use this shortcode
[happy_forms]